LSR Services Group

LSR Services Group was founded to alleviate the administrative burden of property maintenance for letting agents and property managers. With extensive experience in trades and property management, the company identified inefficiencies in traditional maintenance models, such as missed calls, delayed jobs, and poor communication. LSR Services Group provides a structured, accountable, and predictable service, acting as an extension of the client's team.

The company offers two main solutions: a fully managed service for London-based portfolios, coordinating all aspects of maintenance end-to-end with transparent trade costs, and an out-of-hours maintenance support desk for operations outside London. This desk handles tenant calls and issue triage, utilizing the client's existing contractors. Both services aim to free up property teams' time, improve tenant satisfaction, and reduce administrative overload.

LSR Services Group operates with a focus on clear communication, professional and vetted contractors, client-first service, fast response times, operational efficiency, and transparency. Their mission is to be the most reliable maintenance management partner for property professionals across the UK, ensuring simple, professional, and consistent delivery of services.