Velway leads the way in property management with a combined approach to managing asset lifecycle longevity and compliance across property portfolios. They manage all in-house teams and service partners to ensure works are completed to client satisfaction, with Health and Safety as a main driver, adhering to current regulations. All engineers and tradespeople provided by Velway are fully qualified and experienced.
The company has developed relationships with trusted partners to ensure excellence in service delivery, meeting service levels and increasing first fix responses. Velway uses modern integrated systems and embraces new technology, while keeping customer service simple and user-friendly through three integrated levels of delivery: RECORD, MANAGE and DOCUMENT. Velway is the current Property Management company for the Scolmore Group, covering all elements from reactive to planned maintenance and centralising compliance.
They are described as hard-working, highly organised with great communication skills, and always impress with their approach to work. Velway offers Risk Assessment Management, managing all risk assessments, issuing instructions for completion, and ensuring significant findings are recorded. They manage all elements of Fire Protection Alarm Systems and Fire Risk Assessments, water safety solutions for Legionella control, the risk of asbestos through surveying and management plans, and all levels of Health and Safety inspections.