Raven Housing Trust

Raven Housing Trust is a housing association with a social purpose, focused on building homes and changing lives. They manage over 7,000 homes across the South East of England. The organisation is committed to an ambitious programme of building new homes, including open market sale, affordable and social rent, and shared ownership properties.

They are part of the 'Building Better' initiative, aiming to provide sustainable, efficient housing with low running costs for their customers. Raven Housing Trust emphasizes its culture of 'One Raven', built on core values: 'Put Customers First', 'Always Be Curious', and 'Make It Happen'. These principles guide their operations and interactions, ensuring a great customer experience.

The organisation also holds several accreditations and pledges, including Investors in People (Gold), Cyber Essentials Plus, Disability Confident Employer, and is a member of PlaceShapers and the NHF 'Together with Tenants' charter. The company actively seeks suppliers who align with their core values and provide excellent value for money. They advertise contracts above certain thresholds via the Find a Tender Service and their e-portal, In-Tend.

For smaller contracts, they are governed by internal financial standing orders. Raven Housing Trust is also involved in community initiatives such as the 'Raven in Bloom' gardening competition and supports the 'End Poverty Pledge' and 'Homes for Cathy Commitment' to address homelessness and financial hardship.