R3 Repairs Limited

R3 Repairs Limited, a subsidiary of East Lothian Housing Association, offers comprehensive maintenance services across South East Scotland. Established in April 2010, the company focuses on providing an all-trades repairs and maintenance service, operating 365 days a year to meet the needs of the Housing Association sector. Their approach emphasizes responding at times that suit customers, aiming for first-time repairs through careful stock management and material agreements, and undertaking larger jobs including new kitchens, bathrooms, re-wiring, and door and window replacements.

As part of the East Lothian Housing Association Group, R3 Repairs benefits from the backing of a trusted, non-profit, locally based charitable organization. This structure ensures that any profits generated are reinvested into the local economy. While specializing in services for housing associations, R3 Repairs also extends its offerings to the private and commercial sectors through dedicated websites.

The company's core values are encapsulated in their 'RESPOND, REPAIR, REBUILD' philosophy, highlighting their commitment to customer service, efficient repairs, and comprehensive project completion. They utilize carefully planned systems for parts and stock holding, alongside materials supply agreements, to minimize the need for second visits and ensure customer satisfaction.