
WH Smith
East Midlands Airport
Full airside retail refurbishment and reconfiguration. The project involved redeveloping the store layout to improve customer flow and merchandising capacity, while maintaining strict compliance with airport operational and safety requirements. Works included demolition and reconfiguration of internal partitions, installation of new retail fixtures, updated flooring and wall finishes, upgraded signage, and integration of digital display elements. The redesigned store delivered over 328m² of sales floor area with a further 160m² dedicated to back-of-house operations. All works were carefully coordinated with airport stakeholders and carried out within restricted airside working conditions to minimise disruption to passenger operations. Additional works were awarded during the programme, including a temporary kiosk installation, an arrivals store refurbishment, and an InMotion store closure.
Client · WH Smith



