Nationserv Ltd

Nationserv is a specialist insurance repair contractor established in 2015, providing comprehensive building solutions for both insurer-led reinstatements and private construction projects. With over 25 years of combined experience, the company prides itself on a professional and meticulous approach, earning recognition and accreditation from insurers and industry partners. Their capability pack details their insurance-led delivery model, regional coverage, end-to-end repair capabilities, reporting, governance, and accreditations.

Nationserv handles a wide range of insurance repairs, including major loss reinstatements for fire, flood, storm, and impact damage, as well as subsidence and structural repairs, emergency response, and make-safe services. They also undertake commercial building repairs in heritage and operational settings, alongside contents protection and storage. The company emphasizes a structured process from instruction to handover, ensuring clear communication and policyholder satisfaction.

Operating across twelve UK regions with a head office in Hertfordshire, Nationserv maintains a national reach with regional accountability. They have grown into a £10 million business, employing over 100 skilled tradespeople. Their mission is to deliver trusted, high-quality insurance repairs that prioritize customers, protect insurer brands, and restore properties safely and efficiently, embodying their core values of customer focus, quality, transparency, respect, responsiveness, and safety.