Lucas Building Contractor Ltd

Lucas Building Contractor Ltd provides a comprehensive and integrated property repair and refurbishment service tailored for landlords, letting agents, and housing organisations. The company undertakes contractual, ad-hoc, and emergency works, offering both short and long-term solutions across London and the South East. Service standards are a core part of the company's culture, with all staff adhering to strict quality and customer care guidelines.

Lucas Building Contractor Ltd is highly health and safety conscious, with trained managers and a detailed health and safety policy, including a commitment through CICS. They pride themselves on being a reliable service, available around the clock, with emergency response times of within 2 hours. The company employs a comprehensive performance management system to ensure continuous improvement and the highest levels of customer satisfaction.

Their well-documented quality management system includes extensive documentary backup, customer service management, inspection regimes, and fault detection and remedy systems. This system incorporates planning services, consistent client contact, and a 10-point inspection program for every job. Extensive references from satisfied customers are available upon request.