Connected Gas, Heating & Water

Connected Gas & Heating is a family-run business established in 1999, serving the North East of England with expert heating, gas, and plumbing services. Based in Castle Eden, County Durham, the company prides itself on a straightforward approach, explaining issues clearly, recommending sensible solutions, and agreeing on fixed prices before any chargeable work begins. They treat customers' homes with respect, ensuring work areas are protected and left tidy upon completion.

As a Gas Safe registered firm (186715) and an approved installer for Baxi (over 15 years) and ATAG, Connected Gas & Heating offers high standards of service and technical expertise. They are one of the few installers in the North East able to offer ATAG boilers with an extended 12 to 18-year manufacturer warranty. The company has built lasting trust across County Durham and the wider region by providing honest advice, whether a repair, replacement, or no immediate work is the best course of action.

With over 3,000 customers looked after and completing more than 150 boiler installations annually, Connected Gas & Heating demonstrates a strong track record. They offer same or next-day attendance for breakdowns seven days a week, with flexible payment options available. Their commitment to customer satisfaction is reflected in their 10/10 Checkatrade score from over 350 reviews, highlighting their professionalism, honesty, and excellent workmanship.