Cadent Services Ltd

Cadent is the UK's largest gas distribution network, responsible for delivering gas to 11 million homes and businesses. The company manages an extensive network of over 82,000 miles of pipes, primarily underground, serving regions including the North West, West Midlands, East Midlands, East of England, and North London. With roots tracing back 200 years to the beginning of Britain's gas industry, Cadent was officially established in 2017 when National Grid sold its gas distribution business.

The company is committed to innovation, exploring new tools and techniques to ensure a safe, reliable, and minimally disruptive gas supply. This includes projects focused on a low-carbon energy future, such as blending hydrogen into the network and developing hydrogen infrastructure. Cadent also prioritizes customer support, particularly for vulnerable individuals, and collaborates with industry partners and regulators like Ofgem to meet evolving energy needs and regulatory frameworks.

Cadent operates under a regulated framework, with Ofgem overseeing its pricing and operations to prevent unfair customer charges. The company emphasizes operational excellence and a proud heritage in managing its vast network, which is crucial for everyday life. They also maintain a strong focus on their supply chain, working with suppliers who meet their competitive, economic, ethical, and efficient purchasing goals, and are recognized for fair payment practices.