BOYLA

BOYLA is an independent UK resource designed to help both homeowners and Gas Safe engineers quickly understand boiler fault codes and determine the appropriate course of action. The platform allows users to input a boiler brand and fault code, or describe a symptom, and receive explanations of what it means, likely causes, safe checks that can be performed, and guidance on when to call a professional. Content is compiled from manufacturers' published service and user manuals, along with other reputable heating sources, and presented in plain English.

The focus is on providing clear, actionable information, distinguishing between simple checks a homeowner can safely make and tasks that require a qualified engineer. Safety is paramount, with explicit warnings about the dangers of gas work and the mandatory requirement for Gas Safe registered engineers in the UK. The service is free to use, with some links to parts and services being affiliate links that may earn a commission at no extra cost to the user.

This revenue model does not influence the guidance provided. BOYLA also facilitates connections to vetted, registered local engineers for boiler repairs, offering users up to three quotes to compare with no obligation.